Once your project goes live, we provide full technical assistance across the following categories.
If any technical errors or bugs appear in your website or app after launch, our team resolves them on priority to ensure your business runs without interruption.
We ensure your server stays up-to-date. We take full care of SSL certificates, database backups, and server optimization for peak performance.
After project handover, we provide proper training to you and your team on how to manage your own content, images, and products effectively.
We handle regular updates for plugins, frameworks, and security patches to ensure your digital assets remain safe and secure at all times.
Our Free Support Period lasts for 30 days after project delivery. For ongoing support after this period, you can opt for our Annual Maintenance Contract (AMC). Please note that new features or design changes are not covered under basic support and will be billed separately.
Our support team typically responds within 24 to 48 hours.