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CRM

Complete CRM Development Services

Every CRM module your sales, marketing, and support teams need — built exactly for your business

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Lead Management System

Capture, track, and nurture every lead from first contact to closed deal. Never let a potential customer slip through the cracks again.

  • Lead capture from web forms & ads
  • Lead scoring & prioritization
  • Source tracking (Google, Meta, referral)
  • Duplicate detection & merging
  • Lead assignment to sales reps
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Sales Pipeline Management

Visual Kanban-style pipeline to track every deal through your custom sales stages — from first contact to payment received.

  • Custom pipeline stages
  • Drag & drop deal management
  • Deal value & probability tracking
  • Win/loss analysis
  • Forecast & target tracking
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Follow-Up Automation

Automated reminders, follow-up sequences, and task assignments so your team never misses a follow-up — even with hundreds of leads in the pipeline.

  • Automated follow-up reminders
  • Email & WhatsApp sequences
  • Task & activity scheduling
  • Overdue follow-up alerts
  • Custom automation triggers
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Contact & Account Management

A 360° view of every contact and company — full interaction history, notes, documents, deals, and communication logs all in one place.

  • Contact & company profiles
  • Interaction timeline & history
  • Custom fields & tags
  • Document & file attachments
  • Relationship mapping
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Reports & Analytics Dashboard

Real-time dashboards and detailed reports giving your sales team and management complete visibility into pipeline health, team performance, and revenue forecasts.

  • Sales performance reports
  • Pipeline & conversion analytics
  • Team & individual KPI tracking
  • Revenue forecasting
  • Export to PDF & Excel
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CRM Mobile App

A companion mobile app so your field sales team can update deals, log calls, add notes, and check their pipeline from anywhere — even offline.

  • iOS & Android app (Flutter)
  • Offline data sync
  • Click-to-call & WhatsApp
  • GPS check-in for field visits
  • Push notification reminders

Technologies We Build CRMs With

Proven, enterprise-grade technologies for secure and scalable CRM platforms

Laravel (PHP)

The backbone of every custom CRM we build. Laravel's elegant architecture handles complex business logic, role-based permissions, automated workflows, email/SMS triggers, and REST APIs — all securely and efficiently.

Backend CoreBusiness LogicREST APIsRole PermissionsQueues & Jobs

Vue.js

Our frontend framework of choice for CRM dashboards. Vue.js powers the reactive, real-time UI — Kanban boards, live charts, dynamic tables, and instant search — without page reloads, keeping your team productive.

Frontend DashboardReactive UIKanban BoardsReal-time UpdatesVuex State

React.js

Used for complex CRM interfaces requiring highly dynamic components — multi-step forms, advanced filters, drag-and-drop pipelines, and custom reporting builders with real-time data visualization.

Complex UIDynamic FormsPipeline BuilderReport BuilderRedux

PostgreSQL & MySQL

Relational databases designed for complex CRM data relationships — contacts linked to companies, deals, activities, and users — with optimized queries for fast search, filtering, and reporting across large datasets.

Relational DataComplex QueriesFull-Text SearchData IntegrityAudit Logs

Redis

High-speed caching for CRM dashboards, session management, and real-time notifications. Redis ensures your sales team's pipeline loads instantly — even with thousands of leads and deals in the system.

CachingSession ManagementReal-time AlertsFast Dashboards

WhatsApp & SMS APIs

Automated follow-up messages, lead notifications, and appointment reminders sent directly via WhatsApp Business API and SMS gateways — keeping your team connected with leads on the channels they actually use.

WhatsApp Business APITwilio SMSMSG91Auto Follow-ups

Email Integration

Two-way email sync so sales reps can send, receive, and track emails directly inside the CRM. Open tracking, click tracking, and email sequence automation powered by SendGrid and Mailgun.

SendGridMailgunEmail TrackingSequencesSMTP Integration

Flutter (Mobile CRM App)

Cross-platform iOS and Android CRM companion app built with Flutter — giving your field sales team full CRM access on the go, with offline sync, GPS check-ins, and push notification reminders.

iOS & AndroidOffline SyncGPS Check-inPush Notifications

Everything Your CRM Needs

All the features to manage your sales process from lead to closed deal

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Lead Scoring

Automatically score leads based on activity, source, and engagement so your team focuses on the hottest opportunities first.

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Kanban Pipeline

Visual drag-and-drop pipeline board showing all deals across custom stages — exactly matching your sales process.

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Task & Activity Management

Schedule calls, meetings, and follow-ups with automatic reminders — so nothing slips through the cracks.

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Email & WhatsApp Integration

Send and track emails and WhatsApp messages directly from the CRM — with open rates and reply tracking.

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Real-Time Dashboard

Live sales metrics, pipeline value, conversion rates, and team performance — all visible at a glance.

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Role-Based Access

Sales reps see their own leads. Managers see their team. Admins see everything. Granular permission control.

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Document Management

Attach proposals, contracts, and invoices directly to deals and contacts — always accessible when you need them.

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Web Form Lead Capture

Embed lead capture forms on your website that automatically push leads into the CRM with source tracking.

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Reports & Export

Generate detailed sales reports, team performance sheets, and pipeline summaries — exportable to PDF and Excel.

Our CRM Development Process

A collaborative process that builds a CRM matching exactly how your sales team works

01

Sales Process Audit

We deeply understand your current sales workflow, team structure, pain points, and goals before designing anything.

02

CRM Blueprint

We map out your pipeline stages, modules, user roles, automations, and data structure — all documented and approved by you.

03

UI Design

Clean, intuitive dashboard and screen designs created in Figma — your team's feedback shapes every interface decision.

04

Development & Testing

Built in agile sprints with weekly demos. Tested with real sales scenarios — lead creation, deal movement, automation triggers.

05

Training & Launch

We train your entire team, migrate your existing data, go live, and provide 30 days of dedicated post-launch support.

Why Anirap Tech

A CRM Built for Your Business — Not Everyone's

Off-the-shelf CRMs make you adapt your process to their software. We build a CRM that adapts to you.

01

Built Around Your Sales Process

We study your exact workflow, pipeline stages, team hierarchy, and reporting needs — then build a CRM that fits like a glove, not a generic template.

02

No Monthly Subscription Fees

Unlike Salesforce or HubSpot that charge ₹2,000–₹10,000 per user per month — you pay once and own your CRM forever. No recurring SaaS fees eating into your margins.

03

Your Data, Your Server

All your customer data stays on your own server — no sharing with third-party SaaS providers, full GDPR and data sovereignty compliance.

04

Grows With Your Business

Start with core lead management and add modules as you grow — inventory, support tickets, invoicing, customer portal — all on the same platform.

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Ready to Build Your CRM?

Tell us about your sales process and we'll build a CRM that helps your team close more deals in less time.

Get Free CRM Demo
Basic CRM Delivered In
6–8 Weeks
Full CRM Suite In
10–14 Weeks
Avg Time Saved Per Rep
3+ Hours Daily ⚡

Your Complete CRM Deliverables

Everything handed over professionally — ready for your team to start selling

01

Full Source Code

Complete CRM codebase in a private GitHub repository — 100% yours with no vendor lock-in, ever.

02

Web-Based CRM Platform

Fully hosted, browser-based CRM accessible from any device — desktop, tablet, or mobile browser.

03

Mobile CRM App (Optional)

Flutter-based iOS and Android companion app for field sales teams — with offline sync and GPS check-in.

04

Data Migration Support

We migrate your existing leads and contacts from Excel, Google Sheets, or your old CRM into the new system cleanly.

05

Team Training & Documentation

Complete training session for your sales team, managers, and admins — plus written user documentation for reference.

06

30-Day Free Support

Post-launch tweaks, new field additions, workflow adjustments, and bug fixes — all covered free for the first 30 days.

CRM Questions Answered

Everything you need to know before building your custom CRM

Salesforce aur HubSpot generic tools hain jo har business ke liye bane hain — isliye aapko apna process unke hisaab se banana padta hai, aur per-user monthly fees ₹2,000–₹10,000+ tak jaati hain. Custom CRM aapke exact sales process ke hisaab se banta hai, aap ek baar pay karte hain aur ownership hamesha ke liye aapki rehti hai. 20+ users ke liye custom CRM usually 12–18 months mein cost-effective ho jaata hai.

Basic CRM (lead management + pipeline + reports) ₹60,000–₹1,20,000 se start hota hai. Full CRM suite with automation, mobile app, WhatsApp integration ₹1,50,000–₹3,00,000+. Enterprise CRM with complex workflows ₹3,00,000+. Hum free discovery call ke baad detailed quote dete hain based on your exact requirements.

Haan — bilkul. Hum WhatsApp Business API integrate karte hain taaki aapki team directly CRM se WhatsApp messages send kar sake aur replies bhi CRM mein track hon. Email ke liye hum SendGrid ya Mailgun use karte hain — open tracking, click tracking, aur automated follow-up sequences ke saath. SMS ke liye MSG91 ya Twilio integrate kar sakte hain.

Haan — data migration hamare delivery package mein included hai. Chahe aapka data Excel spreadsheets mein ho, Google Sheets mein, ya kisi purane CRM (Zoho, HubSpot, etc.) mein — hum sab cleanly import karte hain, duplicates remove karte hain, aur verify karte hain ki sab data correctly migrate hua hai launch se pehle.

Haan — hum Flutter-based iOS aur Android CRM companion app build karte hain jo field sales reps ke liye designed hai. Isme offline sync, GPS check-in for client visits, click-to-call, WhatsApp integration, aur push notification reminders hote hain. Mobile app ek optional add-on hai jo main CRM package ke saath liya ja sakta hai.

Bilkul — yahi custom CRM ka sabse bada advantage hai. Hum architecture aisa banate hain ki future mein aasaani se naye modules add ho sakein — inventory management, customer support tickets, invoicing, vendor management, ya koi bhi feature jo aapke business ko chahiye. Aap hamesha wahi add kar sakte hain jo zaroorat ho, exactly tab jab zaroorat ho.